Unlike most competitors, Reinier Consulting tries to distinguish itself via a clear choice to focus on operational excellence and customer intimacy. Quality in the end is all that counts. We do not strive to be cost leader since we firmly believe that this inevitably leads to more attention being paid to internal cost control rather than satisfying the customers' requirements.

To adhere to this positioning we only employ certified ITIL Service Managers with several years of experience, as a professional trainer and consultant, with his or her both feet firmly on the ground. Due to our internal quality system our employees are encouraged to deliver the highest quality of service. Every year even our most experienced trainers test themselves to ensure that they meet the highest standards.

External indicators such as passing rates and student evaluations and customer evaluations conclude our quality system. Currently the passing rates of our students exceed 95%! The average appreciation for our courses scores 9 out of 10 (where 1 is very disappointed to 10 excelling).

We are the best in what we are doing. And that exactly is our main objective:

To be simply the best.

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